A form with a price won't take sign-ups until you choose how to get paid. Pick a method in Setup, Get paid, and it opens right away.
Updated 2026-10-19
If your form has a price, it stays closed until you choose how you'll get paid, so no one can submit a form that couldn't take their payment. Until you pick a method, visitors see "Sign-ups aren't open yet." Here's how to open it.
The quickest way: in the builder's chat, the box How do you want to get paid? (on a phone, One step left: how you get paid) has the same choices. Or:
If you've connected Stripe or PayPal, a new form with prices starts on it, so it's open from the start. Any form that isn't taking sign-ups shows a Closed tag on My forms, with the reason.
Don't want to charge at all? Ask in chat to remove the prices and it becomes a free form, which is always open. See how to charge for sign-ups.
Still stuck? Ask a human · see all capabilities.