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Why my form says sign-ups aren't open yet, and how to open it

A form with a price won't take sign-ups until you choose how to get paid. Pick a method in Setup, Get paid, and it opens right away.

Updated 2026-06-28

If your form has a price, it stays closed until you choose how you'll get paid, so no one can submit a form that couldn't take their payment. Until you pick a method, visitors see "Sign-ups aren't open yet." Here's how to open it.

Steps

  1. Open the form from My forms and go to the Setup tab.
  2. Under Get paid, choose one: Cards via Stripe (take cards to your own Stripe account), Collect it yourself (Venmo, Cash App, PayPal, Zelle, or cash), or Don't collect payment if you're settling up another way.
  3. That's it, the form opens for sign-ups right away.

Don't want to charge at all? Ask in chat to remove the prices and it becomes a free form, which is always open. See how to charge for sign-ups.

Still stuck? Ask a human · see all capabilities.