Building forms is free; our platform fee is 1% on card payments through Stripe, with no fee on PayPal payments, free forms or money you collect yourself.
Building and sharing forms is free with no monthly fee required. On the Free plan you only pay
when you collect money by card. Pro ($10 a month, or $100 a year) adds text-message
reminders (up to 1,000 texts a month), automatic waitlists, a waitlist for each option as it fills, and priority support; email reminders, photo backgrounds and waitlists you manage yourself
are included on both plans, and the card fee is the same on both. See pricing.
The fee
- 1% platform fee on payments taken through Stripe (cards, wallets, and
anything else your Stripe account accepts). It's deducted
automatically and shows up as an "application fee" in your own Stripe dashboard.
- Stripe's own card-processing fee is separate and goes to Stripe, not us (their standard US
rate is 2.9% + 30¢ a card payment). So a card payment is Stripe's rate plus our 1%, and
both come out of each payment. Example: 30 kids at $50 is $1,500; our 1% is $15, Stripe's
fee is $52.50, and you keep $1,432.50.
- Refunds: refunding a card payment doesn't return our 1%, and Stripe
usually keeps its own processing fee too. Both come out of the payment when it's made.
When there's no fee
- Free forms (RSVPs, waitlists, sign-ups with no price): nothing to pay.
- PayPal and Venmo through your connected PayPal: Jupiter Signup takes no fee
on PayPal payments. PayPal's own fee comes out of your PayPal as usual.
- Money you collect yourself off-platform (Venmo, Cash App, PayPal, Zeffy, Zelle,
cash): we never touch that money, so there's no platform fee on it.
The money always goes straight to your own Stripe or PayPal account, not through us. You can estimate
the total on the payment fee calculator.